Warranty Summary
This product comes with a 1-month limited warranty from the date of purchase. The warranty covers any manufacturing defects such as fading, peeling of the print, or base material damage under normal use. This warranty does not cover damage caused by misuse, accidental spills, improper cleaning, or normal wear and tear. To file a warranty claim, please contact our customer support with your order details and photos of the issue. We will offer a replacement if the claim is valid, subject to verification. Warranty is valid only for the original purchaser and is non-transferable.
Covered in Warranty
Manufacturing Defects: Issues like fading or peeling of the printed design, defective stitching, or poor material quality. Material Defects: Problems with the base material such as the non-slip rubber peeling or degrading prematurely under normal use.
Not Covered in Warranty
Accidental Damage: Any damage caused by spills, drops, burns, or other accidents. Misuse or Abuse: Damage resulting from improper use, rough handling, or using the mousepad for purposes other than intended. Normal Wear and Tear: Gradual fading, minor scratches, surface wear, or texture changes caused by regular use over time. Improper Cleaning: Damage or discoloration caused by using harsh chemicals or cleaning methods not recommended by the manufacturer. Modifications or Alterations: Any changes made to the mousepad by the user, such as cutting, gluing, or adding attachments. Loss or Theft: Warranty does not apply to lost or stolen products.
Warranty Service Type
Repair