Godrej Eve Pro 3 Security Camera (1 Channel)

a. Period of Warranty: Standard Warranty duration is for One (1) year. b. Commencement of Warranty: The warranty period begins from the Customer's date of purchase of the Product mentioned on the original Tax invoice. Product serial no. should be mentioned on the invoice. c. The Warranty Period on the replaced or repaired Product shall be reduced to the balance period, as computed from the date of first sale of the Product. Spares replaced on a chargeable basis will carry a warranty for three months from the date of replacement, whereas for spares replaced FOC, the warranty ceases with the original warranty period of the full Product.

This warranty applies only to the original customer who purchases the product from an authorized Godrej dealer, reseller, or authorized online reseller. It is non-transferable and cannot be claimed by subsequent buyers. Covered products include WiFi and CCTV Cameras imported, marketed, and sold by the Company. The warranty is valid only for products sold and used in India. The warranty covers manufacturing defects in hardware only. The Company may repair or replace the product/part at its sole discretion, subject to availability. The Companys decision regarding warranty applicability shall be final. Software, whether pre-installed or separately , is not covered and remains subject to the software providers EULA. Warranty becomes void if the product is not used as per the user manual or manufacturers instructions. The Company may revise warranty terms from time to time; however, such changes will not affect products purchased before the revision date. Latest policy: www.godrejenterprises.com.

This warranty shall not apply to the following: • Products purchased from unauthorized sellers. • Consumables such as batteries, plastic parts, and accessories (unless defective within 15 days of purchase). • Physical or cosmetic damage during transit or use. • Use with third-party products, third party software or data, user installed software accessories. Damage due to accidents, misuse, natural disasters, rodents/insects, or exposure to abnormal voltage. • Unauthorized modifications. • Firmware/software installations. Password forgotten cases for Home Lockers. • Operating or storage conditions outside the recommended guidelines. • Normal wear and tear. • Removal, alteration, or tampering of serial numbers or labels. • Loss, theft, or lack of proof of purchase. • Service by unauthorized personnel. • Issues related to signal reception or compatibility. • Voltage variation beyond ±5% of rated voltage.

Contacting Support: Customers must contact the centralized helpline at 1800 20 99955, WhatsApp: Say 'Hi' on 9321665511, email: secare@godrej.com. After evaluation, an authorized representative will call back to determine warranty eligibility.